The Client Services volunteers welcome our neighbors and share the services North Helpline offers and how to access them. These roles are crucial in helping us meet the needs of our community with compassion and respect.

These volunteers will help neighbors by being an outdoor Greeter, a Check-in volunteer or working inside the CS office.

The Greeter welcomes our neighbors, asks if they are registered and hands out numbers to those waiting in line to access the food bank on distribution days.

The Check-in volunteer calls out the numbers outdoors under the blue tent and scans the neighbor's membership card to check them into our database.

The CS office volunteer is available to register neighbors into our database system and assist them in accessing other resources both internally and in the community.

The Hygiene Runner assists our check-in volunteers and gets items from the warehouse like baby formula, diapers, wipes, incontinence products, etc. for neighbors. This is an outdoor position that requires standing for most of the shifts so please be prepared for the elements and to lift crates for restocking items.

Volunteers interested in Client Services should join us for distribution regularly first to have a better understanding of the needs of this position.

Supplying our locations with food items from local stores allows us to serve our neighbors every week! Grocery volunteers pick up donations from grocery stores in the north Seattle area.

This is a weekly volunteer job that requires some training and a sincere commitment. Because we rely on these groceries to serve our neighbors, we do need someone who is consistent and extremely reliable.

We ask for volunteers to commit to a minimum of six months.

Volunteers interested in grocery rescue must be able to lift at least 50 lbs in weight.

Depending on the store, volunteers may use their own vehicle, or one of North Helpline’s vehicles.

For this particular position, volunteers may work alone or with a buddy.

For this particular position, volunteers will be working alone.

There is some flexibility in the day, but grocery pickups are always done in the morning.

Sharing food and resources with our neighbors is at the heart of our mission! Volunteers helping in this position will work directly with our neighbors to assist neighbors in selecting foods that match their needs. Volunteers will stand at stations in the warehouse and neighbors will select foods according to the allotted amounts for their household size. You can expect to serve with 8-12 other volunteers. Please show up on time and sign in at the door; we depend on volunteers showing up on time for their shifts in order to adequately serve our neighbors.

Every day we get wonderful donations from local stores, pea patches, and individual donors. Help us ensure we are only distributing food that we would pick up ourselves! Volunteers are needed to inspect the quality of food coming in from donations and partner organizations. Food that looks delicious will need to be prepped for distribution. This means volunteers will bag produce and fruit and may also assist with bagging bulk items such as rice, dog food, potatoes, etc. Bread and pastries also get sorted after being inspected. You can expect to work with 3-4 other volunteers as we sift through items. Please show up on time and sign in at the door; we depend on volunteers showing up on time for their shifts in order to adequately serve our neighbors.

Our mission is to help our entire community obtain their necessities. We need volunteers to help us pack boxes for people who are unable to make it into our regular distribution. These boxes will be packed according to dietary restrictions and then delivered by volunteers later in the day. Make sure to dress for the weather, as our warehouse is not climate controlled! You can expect to work with 4 to 5 other volunteers as we “shop” through items. This opportunity will require standing for the duration of the shift as well as bending and lifting boxes up to 30 lbs.

Some of the people who need to access services are unable to come to us – so we go to them! With our Home Delivery Program, volunteers pick up pre-made boxes from our location in Lake City to deliver to clients in the area. This is a weekly volunteer job that requires some training. Volunteers interested in Home Delivery may use their own vehicles (provided the vehicle has enough space for at least 12 medium-sized banana boxes) or North Helpline’s, and be able to lift 50 lbs in weight. Currently, this position only operates out of Lake City. This program is special and has volunteers working one on one with our neighbors. For that reason, it is imperative that we find volunteers who are able to be consistent and reliable. We have a minimum expectation of nine months for volunteers in this program. Right now, our program operates Thursday afternoons between 1 and 5. For this particular position, volunteers may work alone or with a buddy.