Client Services
Come Say Hello
At this time masks are required when visiting North Helpline.
Mail collection is limited to Lake City.
Walk-In Hours
Saturday 9:00am-1:45pm
Bitter Lake Location
13000 Linden Ave N
Seattle, WA 98133
Walk-In Hours
Wednesday 9:00-1:45pm
Thursday 4:00-6:45pm
Saturday 9:00-1:45pm
Lake City Location
12736 33rd Ave NE
Seattle WA 98125
Hygiene & Baby
Menstrual products, diapers, formula, wipes, and incontinence pads are available during food distributions as available.
We distribute hygiene packs to neighbors experiencing homelessness. The hygiene pack may includes items such as: soap, tooth brush, tooth paste, razor, deodorant, floss, shampoo and other items that are donated. Neighbors are eligible for hygiene packs every 30 days.
Referral Services
To make each visit to North Helpline go further for our neighbors, our Community Connectors and Client Services volunteers work to stay current on other organizations’ resources in the community and make referrals when possible.
Examples include: Discount/free ORCA pass signup, utility discount programs, new or replacement ID vouchers, low-income housing and housing voucher applications
Come in during our walk-in hours or call 206-365-8043 to schedule a 30-minute, one-on-one appointment with a Community Connector and find the benefits and programs that are right for you.
Neighbors without a physical address can speak to Client Services about having their mail delivered to our Lake City office.
Winter Services
When available, we distribute jackets, hoodies, socks, gloves and hats. We also partner with other local organizations to provide holiday meals and gift cards. Contact the Client Services office for more information, listed above.
Volunteer with Client Services
We are always looking for volunteers to make our work possible!
Donate Needed Items
Find out what are our most needed items and how to donate here.
